Just Listen: Discover the Secret to Getting Through to Absolutely Anyone a book by Mark Goulston
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The book explores best practices for written and oral communication, as well as communication in team and leadership environments.
Simply Said: Communicating Better at Work and Beyond a book by Jay Sullivan
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Words That Work is a guide to phrasing. The main thread of the book is that it is the interpretation, not the intention, that matters most in communication
Words That Work: It's Not What You Say, It's What People Hear a book by Frank Luntz
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Say What You Mean is the ultimate guide for having mindful and meaningful conversations.
Say What You Mean: A Mindful Approach to Nonviolent Communication a book by Oren Jay Sofer and Joseph Goldstein