If you are interested in resolving conflict in your life, or in the lives of others, these are great resources that will help you make a positive difference.
Bill Eddy is the grandfather of conflict resolution and has great advice for dealing with the most difficult personalities.
5 Types of People Who Can Ruin Your Life
“EAR” all day long when dealing with challenging people. Amazing practical tips.
Calming Upset People with EAR: Empathy & Respect
We've all needed this at some point in the digital age!
Biff: Quick Responses to High-Conflict People
Use this book to reframe ALL types of conflict in your life. Easy to read and easy to apply.
The Secret to Getting Along: 3 Steps to Conflict
Written from 3 different perspectives. This book can help us all consider a new approach to major issues that plague us today and how to be empathetic and compassionate members of society.
Compassionate Conversations: Speak from the Heart
Donna Hicks, PhD, conflict-resolution expert, explores dignity, its role in human conflict, and its power to improve relationships.
Dignity: Its Essential Role in Resolving Conflict
If you're new to conflict resolution, this could be a great place to start. In The Conflict Resolution Playbook, you'll discover real-life solutions to daily problems and develop communication skills that can help you make breakthroughs at work, impr...
Conflict Resolution Playbook: Communication Skills
People frequently negotiate from a place of fear. Preparation is key to change your perspective.
Negotiate Without Fear: Strategies & Tools
Focuses on what causes conflict and how participants can reach fulfilling resolutions. Readers are encouraged to examine the roots of crises, become more self-aware and reflective, and work towards peace.
The Anatomy of Peace: Resolving Conflict
This book won’t apply to every conversation you have, but it will be a Godsend when it counts.
