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In this course, youโll be introduced to the world of Information Technology, or IT. Youโll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. Thi...
Technical Support Fundamentals
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This course provides an opportunity to understand and utilize Generative AI (GenAI) in problem-solving and customer interactions. You will learn how to automate tasks, resolve issues more quickly with AI assistance, and improve customer support with ...
GenAI for Computer Support Specialists (IT Support)
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Throughout this program, youโll learn practical skills and best practices to troubleshoot technical issues, optimize performance, and implement solutions to common challenges encountered in cloud computing environments. Youโll hear directly from curr...
AWS Cloud Support Associate
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Project managers are natural problem-solvers. They set the plan and guide teammates, and manage changes, risks, and stakeholders.
Google Project Management:
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Throughout the program, youโll complete hands-on projects and labs and gain a firm grasp on the required technical skills to effectively gather, wrangle, mine, and visualize data, as well as the soft skills for working with stakeholders and storytell...
IBM Data Analyst
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This program includes over 100 hours of instruction and hundreds of practice-based assessments, which will help you simulate real-world IT support scenarios that are critical for success in the workplace.
Google IT Support
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The role of an IT support professional includes handling computer systems, networks, and software applications. With 60% of Fortune 500 companies using Microsoft 365 to empower their workforce, developing IT support skills is essential in this field
Microsoft IT Support Specialist
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The courses in this specialization are designed to pique your interest regarding the ever-evolving field of IT support in healthcare. In order to help physicians, nurses, pharmacists, and a wide range of other allied health professionals and non-clin...